Printer Uninstalling

HP Uninstalling the Printer Software – Windows

Step 1: Uninstall your printer from Programs and Features

Remove your print driver and software using the Uninstall a program tool in Windows Programs and Features.

  1. If your printer connects to the computer with a USB cable, disconnect the cable from the printer.
  2. Search Windows for features, and then click Programs and Features or Apps & Features in the list of results.
  3. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes.
  4. If a User Account Control message displays, click Yes.
  5. Follow the on-screen instructions to complete the software removal.
  6. After the software uninstall is complete, restart the computer.

Video overview – Microsoft Windows

Step 2: Remove the printer from the devices list

To complete the uninstall, remove the printer and any Windows print drivers from the Windows Devices and Printers list.

  1. Make sure the printer is turned on and in a ready state.
  2. If your printer connects to the computer with a USB cable, disconnect the cable from the printer.
  3. Search Windows for devices, and then click Devices and Printers or Device Manager in the list of results.
  4. Search the list for your printer or expand the Printers option.
  5. Right-click the icon for your printer , and then click Remove Device or Uninstall device.
  6. Follow the on-screen instructions to complete the printer removal.



If multiple icons exist for your printer, remove them all.

NOTE: If the printer being removed is wireless and still active, Windows might automatically insert your printer into the device list. If so, simply ignore the extra device icon.

Step 3: Remove other HP software (optional)

Other HP icons might remain on the Windows desktop or in the Start menu. These are separate programs which might have installed during the initial printer software installation. If you no longer want to use these programs, follow the steps provided earlier in this document to uninstall them.

Uninstalling HP Printer Software – Mac

This document is for HP printers used with a Mac.
Uninstall and delete the HP print driver and software from a Mac with the HP Uninstaller or HP Easy Start.

The HP Uninstaller is a software application that is installed during the initial printer software installation.

Video overview – Mac OS X

  1. Click Finder in the Dock.
  2. In the menu bar, click Go, click Applications, and then open the HP or Hewlett Packard folder.
    • If HP Uninstaller is in the folder, double click it, and then follow the on-screen instructions to uninstall the software.
    • If HP Uninstaller is not in the folder, continue to the next step.
  3. Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.
  4. In the menu bar, click Go, click Go to Folder, type /Library/Printers, then click Go.
    The Printers folder opens.
  5. Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.
  6. Restart the Mac.
  7. Right-click or Ctrl + click the Trash icon, and then select Empty Trash.

If you have any issues uninstalling with the HP Uninstaller, try uninstalling with HP Easy Start.


Uninstall with HP Easy Start

For OS X 10.9 and newer, download HP Easy Start, and then use the software application to uninstall your HP software.

  1. Go to 123.hp.com/setup, and then click Download.
  2. After the software downloads, open HP Easy Start.
  3. Click File, and then select Uninstall HP Software… from the menu.
    • Figure : Select Uninstall HP Software…
      Figure : Select Uninstall HP Software...
  4. Read any warnings that display, and then click Continue.
  5. When prompted, type your administrator user name and password.
  6. HP Uninstaller removes all HP printer software previously installed.
  7. If you are reinstalling the HP printer software, click Set Up New Device, and then follow the instructions to install the printer with HP EasyStart.